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Technology

NHTSA Clears Zoox Robotaxis for First Paid Public Rides

The National Highway Traffic Safety Administration granted Amazon's Zoox a historic exemption to charge passengers for rides in its steering-wheel-free autonomous vehicles.

NHTSA Clears Zoox Robotaxis for First Paid Public Rides

The National Highway Traffic Safety Administration issued a landmark decision last week granting Amazon’s Zoox subsidiary a temporary exemption from eight federal motor vehicle safety standards, clearing the way for the company to begin charging passengers for rides in its purpose-built autonomous robotaxis.

The approval marks the first time the federal government has authorized commercial operation of a vehicle designed without a steering wheel or foot pedals. Zoox can deploy up to 2,500 vehicles per year over the next two years, though it must still secure state and local permits before launching paid service in specific cities.

Zoox’s robotaxis, which feature a symmetrical carriage design that can travel in either direction without turning around, have been undergoing testing in San Francisco and Las Vegas. Nearly a year ago, NHTSA granted the company a demonstration exemption that allowed it to offer free rides to passengers on public roads. The new commercial exemption elevates that program to a revenue-generating service.

The exemption covers standards related to windshield defrosting, light vehicle braking systems, and other regulations written with human-driven cars in mind. NHTSA said the decision was part of a broader effort to modernize federal motor vehicle safety standards to accommodate automated driving systems, a process that has accelerated under the current administration.

Transportation Secretary Sean Duffy called the decision a milestone for American innovation, saying it positions the United States to lead in autonomous vehicle deployment while maintaining rigorous safety oversight. The agency is concurrently launching three separate rulemakings to permanently update safety standards for vehicles operated by automated driving systems.

The move has drawn both praise and concern from industry observers. Autonomous vehicle advocates say the approval removes a critical regulatory barrier that has held back commercial deployment, while safety researchers caution that deploying tens of thousands of steering-wheel-free vehicles on public roads requires robust fail-safe systems and emergency response protocols that are still being refined.

Zoox joins Waymo, which has been operating a paid robotaxi service in several cities using retrofitted production vehicles with traditional controls. The distinction matters because Zoox’s exemption could set a precedent for other purpose-built autonomous vehicles that lack manual override controls, reshaping the regulatory landscape for the entire industry.

Sources: NHTSA, TechCrunch, Al Jazeera

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